❓ Frequently Asked Questions (FAQs)

Q1: What should I do if I forget my KuCoin password?

Click on the "Forgot Password" link on the login page. Enter your registered email to receive a password reset link.

Q2: How can I enable Two-Factor Authentication (2FA)?

After logging in, navigate to your account settings and follow the prompts to set up 2FA using an authenticator app.

Q3: Is the KuCoin app safe for login?

Yes! KuCoin’s mobile app is secure and provides the same functionality as the web platform.

Q4: Can I log in from multiple devices?

Absolutely, but ensure you don’t share your login credentials and always enable 2FA for extra security.

Q5: What should I do if I encounter login issues?

Ensure your credentials are correct, clear your browser cache, or try using a different browser. If problems persist, contact KuCoin's customer support for assistance.